Job Title: Lead Training Coordinator

Job Code: 106153

Job Summary

Prioritizes and aligns training offerings of technical training team for NiSource Gas Distribution to ensure compliance and the optimization of training needs and resources for Distribution Operations; provides support to end users of Workday Learning to manage and track a broad spectrum of training qualification and testing.

Principal Duties and Responsibilities

• Responsible for coordinating the planning and prioritization of technical training.

• Training department liaison to Planning, Scheduling and Operations to provide requirements necessary to meet customer expectations and the business plan.

• Review Operation Plans and the translate those plans into operating budgets in regards to training.

• Keeps abreast of business and training needs that may affect Distribution Operations.

• Promotes the necessary environment for effective internal customer satisfaction and collaboration.

• Ensures ongoing collaborative relationships with key internal operations partners, i.e. IC, Planning, Meter to Cash, Integrated Solutions, and special project teams.

• Partners with operations to track employee movement related to job changes and new hires impacted by assignments

• Supports Learning Technology Solutions with assignment of compliance related modules to targeted assignment profiles; assign CBT offerings to end users based on business needs

• Works to ensure optimization and full utilization of training center resources

• Develops and assigns Scheduled Offerings to business units based on needs

• Develops, implements, tracks and analyzes reports and communicates to all levels of management on program compliance and learning needs

• Training needs and training resources are effectively prioritized, optimized and scheduled for existing employees and new hires.

• Increased recognition and sharing of best practice opportunities, targeting consistent on-boarding and training practices.

• Focused on continuously improved coordination of scheduling of training and overall customer satisfaction/metrics.

• Strong, collaborative relationships with cross functional peer groups.

• Results that meet or exceed operational goals and budgets.

Required Qualifications for Position

• High School Diploma or equivalent

• Knowledge of LMS/Workday Learning functionality, training, Operator Qualification, safety and compliance requirements.

• Five years' experience in Distribution Operations or equivalent work experience.

• Demonstrated understanding of planning, scheduling and budgeting activities which support Distribution Operations.

• Demonstrated leadership skills.

• Demonstrated Project Management skills (analytical and organizational).

• Demonstrated knowledge and ability to quickly assess and make sound decisions.

• Experience in collaborating with multiple stakeholder groups to achieve results

• Demonstrated proficient computer skills, including Microsoft Excel, Word & PowerPoint, Outlook, and Teams

• Excellent communication skills, both oral and written.

• Valid Driver's License.

Preferred Additional Qualifications for Position

• Bachelor's or Associate's Degree from accredited institution.

Disclaimer

The preceding description is not designed to be a complete list of all duties and responsibilities required of the position.

Inclusion & Diversity

Value inclusion within your day to day responsibilities by respecting others perspectives/convictions, engaging others opinions, creating a safe environment where people, ideas, and opinions are valued within your Team/Customers and external partners.

Respect and take into consideration diversity within your Team/Customers and external work partners by valuing different world views, challenges, and cultures that represent all walks of life and all backgrounds.

Treat others with respect and consideration. Actively participate in creating and contributing to a positive work environment.

Equal Employment Opportunity

NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, genetic information, or any protected group status as defined by law. Each employee is expected to abide by this principle.

By applying, you may be considered for other job opportunities.

Safety Statement

Promote a safe work environment by actively participating in all aspects of our employee safety program. Report any unsafe conditions and take actions to prevent personal injuries. Support our interdependent safety culture by ensuring the safety of your co-workers. Stay focused on the task at hand and promote productivity through good work habits.

Salary Range:

$65,900.00 - $99,000.00

Posting Start Date:

2024-05-09

Posting End Date (if applicable):

2024-05-24

Please note that the job posting will close on the day before the posting end date.

At NiSource, you'll be part of the team serving nearly four million customers throughout the Midwest and Mid-Atlantic, who count on us to energize their homes and businesses. Whether speaking with customers by phone, analyzing financial data or installing new gas lines in a neighborhood, you’ll meet exciting challenges each day and make the most of your skills and talents. And you’ll be part of a company that was named by Forbes magazine as one of America’s Best Large Employers.

We're looking for talent from all backgrounds. We invite candidates of all abilities to come as they are and do what they love. Through our years of successful growth, we’ve stayed true to our roots by making a difference in the lives of millions of our customers. If you’re interested in joining an inclusive, innovative company that fosters opportunity for growth, NiSource might be the place for you.