Requisition: 202400153S

Occupational Category (Staff Positions Only): Technical/Para-Professional

Hiring Salary: Monthly-Staff

Department: Registrar

General Requirements:

Associates degree in a related field. Three years of related experience or experience in a related field. Certifications may be required. A combination of education, experience, and training that would produce the required knowledge and abilities could be considered.

Nature & Purpose of Position/Usual Duties:

Performs advanced specialist duties for the Registrar’s office.

Primary Responsibilities (Staff Positions Only):

Provides phone, email, and/or in-person support for registration and support for specific duties related to student registration. Responds to general registration and resource questions with knowledge and understanding of the student registration system. Aids students in adding, dropping, resigning and any steps associated with these processes. Assists in system upgrade testing, resolution process troubleshooting, and implementing changes as guided by leadership. Requires knowledge of state reporting and enrollment reporting to the National Student Clearinghouse and may be involved in report submissions. Requires regular upkeep of data, meeting project timelines and identifying issues with processes, and other support. Coordinates, compiles, and evaluates data to ensure the efficiency of processes and services provided. Requires the ability to read and understand technical manuals, summarizing information gathered to enhance processes with collaborative team efforts. Recommends to the supervisor internal policies, procedures, and workflows to ensure effective and efficient operation. Attends and participates in all required training workshops provided by the department, division, and university. Prepares, reviews, revises, and distributes official university documents and reports. Executes and follows through with complex and technical responsibilities. Conducts research for preparation and dissemination of information. May be responsible for planning, directing, and participating in special projects. Performs other related duties as assigned.