Health Center Administrator

Job Details

Job Type

Full-time

Kent, OH

Description

SUMMARY:     The Health Center Administrator is responsible for successfully planning, leading, and directing day-to-day operations involving one or more specialty disciplines and/or health center sites. Provides clinical specialists with the resources required to meet patient needs and meet all objectives of AxessPointe.

SUPERVISOR:  Director of Clinical Services

DUTIES AND RESPONSIBILITIES:

• Establishes/implements goals, objectives, and systems for all operational areas of the health center.
• Implements all policies, procedures approved by the Board of Directors.
• Develops/implements long-range plans in conjunction with Leadership.
• Manages the daily operations while developing, monitoring, and analyzing budget and financial information cost effectively.
• Oversees general Human Resource functions and ensures effective administration of compensation, job descriptions, personnel policies, and payroll practices.
• Participates in the selection, training and supervision of all health center staff.
• Participates in staff supervision, performance evaluation, goal setting, staff development, merit increases and disciplinary actions.
• Resolves administrative and operational problems including the maintenance of clinic property, telephones, computer systems and installed software applications.
• Ensures compliance with regulations and standards.
• Gathers and reports data for fiscal, qualitative, grant management, and statistical analysis.    
• Coordinates with Provider staff to ensure quality patient care and services are provided. 
• Maintain a quality monitoring program throughout health center using a continuous quality improvement approach.
• Serves as a liaison between health center and external agencies.
• Helps leadership develop and support health center strategic plans and objectives based upon identified growth and patient needs.
• Participates in community events and collaborations.
• Serve as subject matter expert for Health Center areas managed by the operations team.
• Maintains the strictest confidentiality.
• Performs other duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES:  

Knowledge:

• Knowledge of principles and practices of medical practice planning and oversight sufficient to manage, direct, and coordinate the operation of an outpatient Health Center.
• Knowledge of the purposes, organization, and policies of the community's health systems sufficient to interact with health care providers.
• Knowledge of patient experience and engagement
• Knowledge of practice management computer systems and applications.
• Knowledge of the policies and procedures required of a federally qualified health center sufficient to direct its operations and to provide effective patient care.
• Knowledge of government and reimbursement regulations and requirements.
• Knowledgeable of Medicare, Medicaid, managed care, other third-party payors, and sliding fee scale guidelines.
• General knowledge of accounting practices and procedures, human resource regulations, healthcare compliance, and FQHC guidelines.

Skills:

Skill in exercising a high degree of initiative, judgment, discretion, adaptability, resiliency, and decision-making to achieve health center objectives. (Just relocated the words)

Skill in planning, organizing, delegating, and supervising.

Skill in leading employees to accomplish all job objectives while inspiring confidence and motivation.

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