Crothall Healthcare

• We are hiring immediately for a XXX position.

• Location: Note: online applications accepted only.

• Schedule:

• Requirement:

• Pay Range: [[custStartingPayRate]] per hour to [[custMaxPayRate]]

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Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall is the market share leader in Environmental Services (EVS), and serves many of the top 100 Hospitals throughout its over 2,000 healthcare service teams in 47 states. Crothall has been recognized as one of Modern Healthcare's Best Places to Work and Best Places to Work in Pennsylvania in 2020 for the 8th straight time and Beckers Top 150 Places to Work in 2019 for the 4th time. A division of Compass Group USA, Crothall has more than 26,000 team members. Its EVS division is CIMS and CIMS-GB certified by the ISSA since 2009, and its HTS division is ISO 13485 certified since 2019. Our core services include: Environmental Services, Patient Transportation, Facilities Management, Healthcare Technology Solutions, Laundry and Linen Services, Ambulatory, and Sterile Processing.

Job Summary

JOB DUTIES AND RESPONSIBILITIES:

The essential functions of the job include but are not limited to the following:

Customer Relations

• Respond expeditiously to calls from clinical departments to evaluate and rectify valid operator complaints and concerns.

• Provide in-service educational programs on use of equipment.

• Individual will maintain good personal relationships with fellow workers, nursing and medical staff, vendors, manufacturers and the general public.

• Individual is expected to display effective customer service in accordance with annual satisfaction survey protocol.

• Provide leadership and managerial oversight to personnel as assigned.

• Provide assistance with the training and orientation of new hires.

• Instruct and/or supervise biomedical equipment maintenance personnel in the safe use, application, testing, planned maintenance and repair of all types of clinical equipment technologies and systems.

• Lead personnel and possibly serve as temporary site manager in the absence of the director/manager/supervisor as assigned.

• Recommend new equipment and testing procedures.

• Advanced repair and troubleshooting of computers, servers, and applicable network infrastructure.

• Perform other duties as assigned that are intrinsic to the successful operation of the account and the company.

QUALIFICATIONS:

Education:

Associates degree in biomedical equipment technology, electronic equipment technology, or military training preferred. An equivalent combination of education and experience may be substituted. Certification(s) preferred i.e. CBET, A+, etc.

Experience:

Minimum of seven (7) years or equivalent servicing a broad representation of clinical/patient care equipment in a hospital environment. Preferably have a specialization in one or more high-acuity modalities e.g., ventilators, anesthesia units, dialysis, lasers, sterilizers, laboratory, surgery.

PHYSICAL REQUIREMENTS:

• Ability to walk, stand or sit for prolonged periods.

• Vision and hearing correctable to within normal range to communicate with customers and perform repair work.

• Position requires bending, stooping, reaching up and lifting up to 50lbs.

BENEFITS FOR OUR TEAM MEMBERS

• Full-time and part-time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

• Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)

Crothall is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business nece ssity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.

Crothall maintains a drug-free workplace.