Description The Patient Services Representative is responsible for patient registration and check in as well as additional administrative support functions while maintaining excellent customer service. Part-time role, FTE .9, Monday - Friday 0530-1330 out of our Plymouth Orthopedic Surgery Center. Twin Cities Orthopedics is an operating division of Infinite Health Collaborative (i-Health), a group of local medical practices, owned and led by its physicians, on a mission to give patients more control over their healthcare. We have a comprehensive Medical, Dental & Vision Plan, Maternity Bundle, 401K with Profit Sharing, Tuition Reimbursement, Gym & Car Rental Discounts and more. About this position: Greet and register surgery patients. Obtain all appropriate insurance information and signatures from patients at the time of registration Verify all patients' insurance is accurately updated Responsible for entering all new or changed patient information from pre-op phone call into system prior to patient having surgery Manage and retrieve history and physical (H&Ps) process for upcoming surgery patients, as needed Responsible for all patient chart preparation and break down of charts Assists with patient pre-operative phone calls and surgery scheduling Responsible for monitoring fax machine for filing operative reports, pathology reports etc. Collaborates with other disciplines to maximize patient outcomes and ensure a smooth flow of the surgical experience Accountable for reporting occurrences through the center's established reporting process related to employee and/or patient/visitor events Fosters the developmental and educational process of self, colleagues, orientees and students (includes functioning as a preceptor) Participates in acceptable continuing education, fostering career and skill development including meeting departmental continuing education requirements Assists in managing controllable costs by the proper, non-wasteful use of surgery center resources Any and all other duties as assigned Education and Experience Requirements: High School diploma/GED or equivalent Medical terminology knowledge preferred Customer Service experience Administrative or Medical Office experience preferred Current certification in basic CPR for Healthcare Professionals (BLS) or completed upon hire. To remain compliant with CMS regulations, all ASC employees are to be fully vaccinated for COVID-19 unless they have a company approved medical or sincerely held religious belief exemption on file. Beginning February 28, 2022, new employees will be required to have completed their full COVID-19 vaccine series prior to starting employment and submit proof of vaccination. Notes Infinite Health Collaborative (i-Health) is an Equal Opportunity/Affirmative Action Employer and will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and the ADA Amendments Act of 2008. This position description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and Additional Job Functions are subject to modification. Infinite Health Collaborative (i-Health) is an Equal Employment/Affirmative Action employer and will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and the ADA Amendments Act of 2008.