Job Description:

CRISIS SPECIALIST

Springfield, MO

PRN

What you'll get to do:

You assist consumers in addressing the behavioral health needs of those who come into contact with the Burrell Behavioral Health Crisis Line. Relay information to consumers such as how to engage in mental health services, access community resources, and navigate crisis situations.

This position will be at our 24/7 Crisis Call Center in Springfield, Missouri.

Job Duties:

• Provide phone intervention as clinically appropriate and document all contacts on appropriate forms.

• Consult with area law enforcement and/or hospital emergency rooms and advise regarding alternatives for disposition of non-Burrell clients and Burrell clients.

• Participates in and contributes to the various staff development activities of Burrell.

• Provide crisis intervention services and participates in emergency services in order to provide rapid aid in cases of emotional crisis

• Attend scheduled conference calls, webinars, face-to-face meetings/trainings, and individual and group supervision.

• Complete other duties as assigned by the Director of Crisis Services or designee.

Qualifications:

• Bachelor’s Degree in the Human services field (Master’s degree preferred)

• Prefer LMSW, LCSW, PLPC, LPC

• Work independently

• Establish effective relationships via telephone and face-to-face contacts.

• Adaptability (ability to perform effectively in the face of changing job demands)

• Initiative (taking necessary and appropriate action on one’s own)

• CPR/First aid and CPI certified

• Able to follow direction and accept supervision

We are an Equal Opportunity and Affirmative Action Employer, and encourage applications from all qualified individuals without regard to race, color, religion, sex, gender identity, gender expression, sexual orientation, national origin, age, marital status, disability or veteran status, or to other non-work related factors.

Burrell is a Smoke and Tobacco Free Workplace.

About Brightli

Brightli is on a mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance use care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. We are doing this by forming a new behavioral health organization under new model. Under one parent company, multiple organizations are able to collaborate, share resources and system supports, increase recruiting and retention efforts, increase access to specialized care, and meet the growing demand for behavioral and addiction recovery care.

Brightli’s top-line subsidiaries include Burrell Behavioral Health (Burrell), Preferred Family Healthcare (PFH), and Southeast Missouri Behavioral Health (SEMO). While these organizations operate independently and are governed by separate board of directors, their operations and services benefit from this model. Alone, organizations may be able to navigate the current tumultuous healthcare environment, but we believe that together we can do so much more than survive. Our communities need us now more than ever, and by working together we are ready to answer their call for years to come.

Brightli Snapshot

• 200 locations

• 4 states

• 19 subsidiaries and/or affiliates

• 5k+ employees