Job Description:

Job Title: Crisis Specialist I

Location: Springfield, MO

Department: Crisis Services

Employment Type: Full-time

Shift: Monday - Friday

Job Summary:

Are you a passionate and dedicated Crisis Specialist looking to make a positive impact in the lives of individuals experiencing behavioral health crises? Do you want to work in a supportive and dynamic environment where you can grow your skills and advance your career? Join our team as a Crisis Specialist I or II.

As a Crisis Specialist I, you'll provide phone intervention as clinically appropriate, consult with area law enforcement and/or hospital emergency rooms, and advise regarding alternatives for disposition of non-Burrell clients and Burrell clients. Our ideal candidate has a Bachelor's Degree in the Human services field (Master's degree preferred), with a preference for LMSW, LCSW, PLPC, or LPC. You should also have the ability to work independently, establish effective relationships via telephone and face-to-face contacts, and demonstrate adaptability and initiative.

Position Perks & Benefits:

• Employee benefits package - health, dental, vision, retirement, life, & more**

• Paid time off - 29 days per year including vacation & holiday pay

• NHSC approved - eligible site for tax-free student loan assistance

• Top-notch training - initial, ongoing, comprehensive, and supportive

• Career mobility - advancement opportunities/promoting from within

• Welcoming, warm, supportive! - a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

Key Responsibilities:

• Provide phone intervention as clinically appropriate and document all contacts on appropriate forms.

• Consult with area law enforcement and/or hospital emergency rooms and advise regarding alternatives for disposition of non-Burrell clients and Burrell clients.

• Participate in and contribute to the various staff development activities of Burrell.

• Provide crisis intervention services and participate in emergency services in order to provide rapid aid in cases of emotional crisis.

• Attend scheduled conference calls, webinars, face-to-face meetings/trainings, and individual and group supervision.

• Complete other duties as assigned by the Director of Crisis Services or designee.

Education and/or Experience Qualifications:

• Bachelor's Degree in the Human services field (Master's degree preferred)

• Prefer LMSW, LCSW, PLPC, LPC

Additional Qualifications:

• Work independently

• Establish effective relationships via telephone and face-to-face contacts

• Adaptability (ability to perform effectively in the face of changing job demands)

• Initiative (taking necessary and appropriate action on one's own)

• CPR/First aid and CPI certified

• Able to follow direction and accept supervision

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance use care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we value diversity, equity, and inclusion in our workforce and encourage applications from individuals from diverse backgrounds and experiences. If you are passionate about empowering your local communities and promoting health equity, we invite you to join our mission-driven organization that is committed to building a diverse, equitable, inclusive and authentic workplace.

We are an Equal Opportunity and Affirmative Action Employer, and encourage applications from all qualified individuals without regard to race, color, religion, sex, gender identity, gender expression, sexual orientation, national origin, age, marital status, disability or veteran status, or to other non-work related factors.

Burrell is a Smoke and Tobacco Free Workplace.

About Brightli

Brightli is on a mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance use care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. We are doing this by forming a new behavioral health organization under new model. Under one parent company, multiple organizations are able to collaborate, share resources and system supports, increase recruiting and retention efforts, increase access to specialized care, and meet the growing demand for behavioral and addiction recovery care.

Brightli’s top-line subsidiaries include Burrell Behavioral Health (Burrell), Preferred Family Healthcare (PFH), and Southeast Missouri Behavioral Health (SEMO). While these organizations operate independently and are governed by separate board of directors, their operations and services benefit from this model. Alone, organizations may be able to navigate the current tumultuous healthcare environment, but we believe that together we can do so much more than survive. Our communities need us now more than ever, and by working together we are ready to answer their call for years to come.

Brightli Snapshot

• 200 locations

• 4 states

• 19 subsidiaries and/or affiliates

• 5k+ employees