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 Magnifying Glass IconJob Order Details
  

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Please review the job specific details below
 
 
Job TitleEmployment Programs Interviewer 1
OccupationInteract with customers to provide basic or scripted information in response to routine inquiries about products and services. May handle and resolve general complaints. Excludes individuals whose duties are primarily installation, sales, repair, and technical support.
Job Order NumberWV9169296
Post Date04/29/2024
Job LocationWestover,West Virginia 26501-3952
CountyMonongalia
Job Summary

Interviewers needed to perform work with the state’s employment services agency. The positions are temporary with the potential to become permanent. Must be able to work Monday through Friday 9 a. m. to 5:00 p. m. The duties include answering the 800 # phone line to assist our customers, claimants and employers with enrollment into the database (MACC), answering questions, updating information, entering and reviewing unemployment claims, taking statements if needed for adjudication process, conducting reemployment assessment interviews, making referrals to partner agencies and providing information to customers about job opportunities. Qualified applicants must have a high school diploma or equivalent and at least two years work experience in customer service or call center experience.

Salary $15.00 / Hour
Pay On CommissionNo
Experience2Years
Educational DegreeGeneral Equivalency Degree
License/Certification RequiredN/A
Tools RequiredNo
Foreign Language SkillsN/A
Testing RequiredN/A
Minimum TypingN/A
Minimum Data Entry SpeedN/A
Hours Per Week37
Duration151+Days
Requires Evening WorkNo
Requires Weekend WorkNo
SummerNo
ShiftDay
Is Public Transportation available to job site?No

  
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